According to a new survey by Salesforce, consumers spent a record-breaking $1.29 trillion globally, and $294 billion in the U ...

As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...

Vitality is a leading health and life insurance provider that operates under what it calls a ‘shared value model’ - where the driving principle is ‘what is good for our members, us and society’. What ...

Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden and stretches AI ROI timelines.

World Economic Forum attendees will be able to use an AI personal assistant, EVA, built by Salesforce on WEF data, to ...

Salesforce recently announced that it has introduced more than 50 AI-powered tools among its workforce and reported that these tools have collectively saved all of its employees in excess of 50,000 ...

Securing cloud services remains a challenge for enterprises. That’s why several companies have been working on security solutions that specifically address that need. In the latest example of that, ...