ALBUQUERQUE, N.M. (KRQE) – A group of University of New Mexico students got really creative building what’s known as “chatbots.” “It’s election season and what better idea for a chatbot than Donald ...

Telegram Messenger is quite popular, more than you might think. It’s not yet on the same level as WhatsApp. Now, one of the best features of Telegram is the ability to use Bots to improve the service.

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

This month, California became the first state to require bots to openly identify as automated online accounts. On July 1, nine months after being signed into law, California’s SB 1001—the "Bolstering ...

Explore how generative AI fuels misinformation, eroding trust online and highlighting the urgent need for digital literacy.