When a toddler comes home from daycare with a fresh bruise, most caregivers brace for a quick explanation at pickup, not a ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

European law enforcement authorities dismantled a fraud network operating call centers in Ukraine that scammed victims across Europe out of more than 10 million euros. Authorities from the Czech ...

It has become clear to many analysts that the amount of money being poured into AI-related investment doesn’t make sense. The rapid rate of spending on AI probably will continue for two main reasons.

Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

Will Anthony Davis, Giannis Antetokounmpo and Jonathan Kuminga switch teams this season? Illustration: Demetrius Robinson / The Athletic; Photos: Trevor Ruszkowski, Eakin Howard / Imagn Images, Stacy ...

Letter to Congress Cites Massive Energy and Water Consumption, Ratepayer Turmoil Washington – In a letter sent to Congress today, more than 230 national, state and local organizations from across the ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

Imagine telling a mobile browser to “close all the tabs that are inactive since yesterday.” And it complies. You go a step further and tell it to “find noise ...

Jon M. Chu isn’t shy about it — the second half of his two-film adaptation is the one where he tears down walls. Literally. One of the film’s most talked-about sequences — the split-door staging of ...

Attorney General Pam Bondi wasted little time in saying the Department of Justice would follow his call to investigation any connnections between Democrats and disagraced financier Jeffrey Epstein.

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...