When a toddler comes home from daycare with a fresh bruise, most caregivers brace for a quick explanation at pickup, not a ...

Mark Speare, a fintech executive with experience across B2B and B2C SaaS, customer success and trading technology, examines ...

Rising star Ollie Peake took the Melbourne Renegades to victory with a six off the final ball after the third umpire deemed Perth Scorcher Ashton Turner to have grounded a catch. Turner comfortably ...

The marketer in me cringes a little every time someone in a meeting says, “Let’s just have AI draft it.” Someone grabs a laptop, types a prompt like “Write a landing page for our SaaS product,” hits ...

The Energy Department wants to build nuclear-powered artificial intelligence data centers on federal land using new public-private partnerships. Co-locating advanced nuclear reactors with data centers ...

Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

Will Anthony Davis, Giannis Antetokounmpo and Jonathan Kuminga switch teams this season? Illustration: Demetrius Robinson / The Athletic; Photos: Trevor Ruszkowski, Eakin Howard / Imagn Images, Stacy ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and home services. Home services and remodeling companies depend on the telephone more ...

WASHINGTON — U.S. Immigration and Customs Enforcement aims to open a call center that would have a dedicated unit to track down unaccompanied migrant children with the help of state and local police, ...

Taylor Sheridan has officially found his next big project. News broke this afternoon that the Yellowstone creator will co-write the new Call of Duty movie in the works at Paramount with Peter Berg, ...