In the quality world of contact centers, we used to live in the land of 2 percent. A handful of calls per agent per month, chosen at random, and we called it “QA.” It was closer to QA tourism than QA ...

The Spectrum of Care approach that adapts treatment recommendations based on the needs of the patient, the client's circumstances (which would include financial considerations) and the veterinary team ...

The old school way of learning and remembering something is studying followed by a test. Now, a study tells us curiosity is ...

Discover the key differences between Workforce IAM and CIAM. Learn why CTOs need distinct strategies for employee security and customer experience in enterprise SSO.

With firms looking increasingly unable to buy more memory chips, squeezing every last drop of performance from existing ...

Objectives Cardiovascular diseases (CVDs) are a leading cause of mortality in Nepal. Risk perception is crucial for the prevention of CVD-related behaviours. This study assessed CVD risk perceptions ...

METR’s benchmark has become a bellwether of AI capability growth, but its design isn’t up to the task, argues Nathan Witkin ...

Objective To assess prevalence and associated factors of adverse childhood experiences (ACEs) among patients with severe mood disorders (SMDs). Design An institution-based cross-sectional study.

It starts with one drawer, one shelf, one box in the garage. Then it turns into a whole system of saving things for the ...

Internally, the Canadiens’ biggest problems in terms of penalties come from hooks, holds, high sticks, slashes, and cross-checks. Among these calls, they’ve drawn just 71 penalties and taken 97, so ...

Mithril Silver and Gold Ltd. is pleased to provide exploration success at Mithril's district scale Copalquin property, Durango State, Mexico. High-grade in shallow intercepts returned from expansive ...

Vulcan Energy (Vulcan, ASX: VUL, FSE: VUL, the Company) is pleased to report strong production flow test performance of its ...